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Dear Customers,

The following stores at Spencer Outlet Centre have been listed as Tier 2 exposure sites from new cases emerging over the weekend. 

  • Potto 18/05/2021 11:30am – 12:00pm
  • Strandbags 18/05/2021 12:00pm – 12:25pm; and
  • Skechers 18/05/2021 12:10pm – 12:40pm

Please note that this was from an exposure on 18 May 2021. It is advised that anyone who visited these locations on the date and times listed, please get tested immediately, and self-isolate until a negative result is received.

Visit for more information.

Your health and safety continue to be our priority. Please remember to check in and wear a face mask at all times when visiting Spencer Outlet Centre and get tested if you have any COVID-19 symptoms.

We appreciate your support, and look forward to welcoming you back to shop safely at Spencer Outlet Centre.


The VIC Department of Health advises that a person confirmed to have COVID-19 visited Coles Spencer Street on 30 May between 12pm and 1pm.

We have been advised the risk to customers and team members is low, however the Coles store was closed last night to carry out a deep clean.

A deep clean was also conducted in the Spencer Outlet Centre Ground Level.

If you visited Coles at this time, further details and any requirements for customers on exposure sites can be found here:

We urge anyone who is feeling unwell to follow the Department of Health and Human Services’ advice ( and get tested as soon as you are able.

The Coles store has reopened this morning.


Further to the Acting Victorian Premier’s announcement, from 11:59pm Thursday 27 May, Victoria will enter a snap seven-day coronavirus lockdown.

Non-essential retail shops will be closed with some exceptions, and Melbourne will return to its Stage 4 lockdown settings. 

In summary, for General Retail:

  • Essential retail: Open, including supermarkets, liquor and pharmacies
  • Other/general retail: Closed
  • Hairdressing, beauty, personal care: Closed
  • Food Court, Cafes and Restaurants: Open for takeaway only

For clarity, please note that non-essential retail at Spencer Outlet Centre will be closed from Friday 28 May through to Thursday 3 June 2021.

We thank our community for all your support during these times. 

This includes staff, contractors and customers.

Thank you for your cooperation.

If you come to the centre and have any of the following symptoms, please do not enter:

  • Fever
  • Headache
  • Cough
  • Sore throat
  • Shortness of breath

Please remember to practise the following:

  • Wear a face covering
  • Keep a safe distance of 1.5m
  • Was hands with soap & water or use sanitiser

The health & well being of our community is our priority.

Thank you for respecting the above measures.

Public Health Information

Your safety and wellbeing are our priority.

We understand the broader community concern about COVID-19.

As a member of the community our priority is to protect our retailers, employees, contractors, and the general public from the risks posed by illnesses and diseases. Spencer Outlet Centre has developed an Epidemic/Pandemic Policy and Procedures document that has been communicated to our staff and retailers.

Spencer Outlet Centre follows the advice of the Australian health authorities and apply the highest standard of cleanliness and hygiene. Spencer Outlet Centre has increased the routine cleaning of frequently touched hard surfaces.

We remind everyone to practise the following:

  1. Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.
  2. Maintain at least 1.5 metre distance between yourself and anyone who is coughing or sneezing.
  3. Avoid touching your eyes, nose and mouth, or shaking hands with others.
  4. Follow good hygiene and encourage others to do the same. (i.e. covering your mouth and nose with your bent elbow or tissue when you cough or sneeze and disposing of used tissues immediately.).
  5. Stay home if you feel unwell to minimise risk to others.
  6. Stay informed of the latest news on the epidemic/pandemic and the risk factors associated (i.e. cities or local areas where the pandemic or epidemic is spreading widely, how the Infectious Disease is transmittable).
  7. If possible or necessary, you should self-isolate for the appropriate period as advised by Commonwealth Government authorities (i.e. by staying at home until you recover).
  8. Seek medical advice promptly and follow the directions of your local health authority.

If you have flu-like symptoms, you should seek your doctor’s advice. If you would like more information call the National Coronavirus Health information line on 1800 020 080 (Australia).

We continue to monitor the situation closely. As circumstances continue to develop, we will update our approach to ensure the health, safety and wellbeing of our retailers, employees, contractors, and community.
Customers can access further information via Centre Management on 03 8689 7577 or Security on 0410 087 518.

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